Shipping Policy
Due to Coronavirus, there have been delays to shipping. We are expecting that deliveries may take up to 3 weeks depending on the postal service.
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SHIPPING & DELIVERY
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Stockman Clothing offer a national/international flat rate shipping fee on all products/items.
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WITHIN AUSTRALIA
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Standard Delivery within Australia is AU $10.00 via Australia Post or Sendle no matter how many products/items are purchased.
Express Delivery is AU $16.00 via Australia Post no matter how many products/items are purchased.
FREE Express Shipping for orders within Australia over AU $100.00. Offer is subject to change at any time at Stockman Clothing’s discretion.
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Delivery Times
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Once your order is processed, packed and dispatched (approx. 1-2 business days), please allow 2-7 business days for deliveries via Australia Post. Deliveries to remote areas can take from 7-10 business days.
Your order is home delivered with Sendle at all times or with Australia Post where this service exists. If you are outside of Australia Post’s delivery network, it will be delivered to the nearest post office and you will receive a collection notification card.
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You have the option to have your item delivered with or without a signature of receipt. If you choose to have your order delivered without a signature of receipt, you are liable for your order after it has been delivered by Australia Post.
NOTE- It is your obligation to enter the correct delivery address details at the time of ordering. Should you enter the wrong address, we are not obligated to re-send the order to the correct address at our expense.
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INTERNATIONAL ORDERS
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International orders are sent via Australia Post or Sendle at a flat rate shipping fee of AU $25.00. Delivery times can vary depending on the country where your order is being shipped to.
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International Customs and Duty Charges
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Please be aware of any fees your local customs office may charge before placing your order. As the payment and knowledge of taxes/duties that may apply to your purchase are your responsibility and Stockman Clothing cannot be held responsible for any charges.
If you choose not to pay duties on import and your parcel is returned to us, you will be issued with a refund when the parcel is received, less any freight costs incurred by Stockman Clothing.
NOTE- It is your obligation to enter the correct delivery address details at the time of ordering. Should you enter the wrong address, we are not obligated to re-send the order to the correct address at our expense.
NOTE- Stockman Clothing is not responsible to cover national or international shipping costs incurred by the customer for refunds on non-faulty items or cover the re-delivery costs for exchanges.
NOTE- All delivery charges are in Australian dollars and are subject to change.
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If you have any questions regarding shipping please email us at customerservice@stockmanclothing.com.au
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